Shipping policy
ZEVANTIQ SHIPPING POLICY
Order Processing
Orders are typically processed within 1–2 business days after your order is placed. Orders placed on weekends or holidays may begin processing on the next business day.
Estimated Delivery
After processing, most orders are expected to arrive within approximately 5–10 business days.
Delivery times are estimates and may vary depending on the customer’s location, carrier delays, holidays, weather, or other circumstances outside of our control.
Shipping Costs
Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase. Promotional free shipping may be available when indicated on our website or during checkout.
Order Tracking
Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation with your tracking details. Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Shipping Addresses
Please make sure your shipping information is correct before completing your order. If you notice an error, contact us as soon as possible at support.zevantiq@gmail.com.
Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
Delayed or Missing Orders
Occasional carrier delays may occur. If your order has not arrived within the estimated delivery timeframe, please contact us at support.zevantiq@gmail.com and we will assist you with your order.
If tracking shows an order as delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us.
Multiple Packages
In some cases, items from the same order may be shipped separately and arrive at different times. If this occurs, you will not be charged additional shipping fees solely because your order was divided into multiple shipments.
Questions
For questions regarding shipping or your order, please contact:
Zevantiq Customer Support
support.zevantiq@gmail.com